Keeping the private private

In these times of an ongoing tightening of security procedures and increased demands of compliance, some people are concerned about privacy.

As you know, Email-Manager™ is all about sharing and the moment an email enters our email vault, it is searchable and destined to appear in journals. Now, how does a system like Email-Manager™ handle privacy matters and how are confidential emails left out of the searches?

Users can address privacy in three ways in our system:

Remove email

If the user declines an email when it enters the system or if the user deletes an email from a journal, it will not be searchable. It is worth noticing that deleting an email from the inbox will not cause the email to be invisible to others.

Block the email address

The user can add specific persons (your spouse, squash buddy etc.) to a list in Email-Manager™, which prevents emails from these email addresses from appearing in journals.

ACL's and AD's

The administrator can setup ACL’s and AD’s which means that emails destined to these recipient groups will not appear in journals that are created by users not belonging to these groups.

As always email users are not private – especially on the company email servers they are not. The administrator can look into the email database – as he/she are able to look into the Exchange server today. When Email-Manager™ is rolled out in your company or organization; two important messages have to be delivered:

1. Emails are company property – all emails entering or leaving the company are considered to be company property and therefore they may appear in journals.
2. Recommend private email account – to prevent private emails in company servers, ask your users to create a private email account on the Internet.